Privacy policy
Last updated April 16, 2026Information we collect
When you place an order or contact us, we collect your name, contact details, and shipping and billing address. Payment information is handled directly by our payment processor and is not stored on our servers. We also automatically collect technical data such as your IP address, browser type, pages visited, cookies, and the URL that referred you to our site.
How we use it
We use this information to process and ship your order, verify that you are a qualified researcher purchasing for lawful research use, respond to support requests, send transactional and order-related emails, comply with legal obligations, and improve our site. We only send marketing emails, such as restock or new COA alerts, if you opt in.
Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with service providers who help us run our business (such as shipping carriers and payment processors), when required by law, or in connection with a merger, acquisition, or sale of assets. Our site also links to outside resources, including our independent testing lab, which we do not control and which have their own privacy practices.
Cookies
We use essential cookies to operate the site and remember your cart, analytics cookies (such as Google Analytics) to understand how the site is used, and preference cookies to remember your settings. You can control or disable cookies through your browser settings.
Data retention
We use reasonable safeguards to protect your information, but no method of transmission or storage over the internet is completely secure. We keep your information only as long as needed for the purposes described in this policy; order records are generally kept for at least five years to meet accounting and legal requirements.
Your choices
You may request access to, correction of, or deletion of your personal information (subject to our legal retention obligations), and you can opt out of marketing emails at any time. California residents have additional rights under the CCPA, including the right to know what personal information we hold and to request its deletion; we do not sell personal information. Our site is not directed to anyone under 18, and if we learn we have collected information from a minor, we will delete it. You may also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@gladdixpeptides.com.
Changes to this policy
We may update this policy from time to time. Changes are posted on this page, and continuing to use our site after an update means you accept the revised policy. The "Last updated" date above reflects the most recent changes.
Questions about your data? Contact us or email info@gladdixpeptides.com.